Privacy & Terms

1. Our services
Delta Private Kitchen provides dining, private dining, catering, and banquet/event services at 2200 E Holt Blvd, Ontario, CA 91761, inside Delta Hotels Ontario Airport. These terms cover this website and general booking arrangements. A signed event agreement controls event-specific arrangements, subject to applicable law.

2. Website inquiries and booking confirmation
This website provides menus, table reservations, and event inquiries. An inquiry, venue tour, or quotation alone does not reserve an event date or room. Event bookings are confirmed directly with our team under the agreed contract and deposit requirements. Ordinary table reservations are subject to the confirmation provided by our reservation system or team.

3. Prices, menus, and event arrangements
All prices are in U.S. dollars. Please confirm current menu availability and pricing with our team. Event pricing depends on the selected room, menu, guest count, equipment, and services. Applicable taxes, service charges, rental fees, and optional extras will be identified in your quotation or agreement before you commit. Only items expressly included in your agreement are included in the event price.

4. Deposits and payment
We do not accept online payments through this website. Payments are arranged directly with our team. Banquet bookings generally require a 30% deposit; the exact amount and payment schedule are stated in the signed agreement. The remaining balance must be settled before the event begins unless your signed agreement specifies otherwise. Please do not submit payment-card details through website inquiry forms or ordinary email.

5. Guest counts, requests, and changes
Please confirm guest counts, menu selections, room setup, and special requests by the deadlines in your event agreement. Changes require our confirmation and may affect availability and pricing. Tell our team about food allergies and dietary requirements before booking or ordering so we can discuss available accommodations; a request is not confirmed until accepted by our team.

6. Website use and third-party services
Please provide accurate booking and contact information and use the website lawfully. Hotel-room reservations made through external hotel or Marriott links are separate bookings governed by that provider’s terms and cancellation policy. Personal information is handled as described in the Privacy Policy below.

7. Updates and your rights
The date above identifies the latest update. Website updates do not automatically change an existing signed event agreement. Nothing in these terms or the policy below excludes rights or remedies that cannot lawfully be excluded.

REFUND & CANCELLATION POLICY
Updated: October 23, 2026

1. Ordinary table reservations
Ordinary table reservations generally do not require a deposit. If no payment was collected, there is no payment to refund. Please cancel or change your reservation as early as possible through the reservation confirmation, where available, or by contacting our team. Any special deposit or cancellation conditions must be disclosed and agreed before payment.

2. Banquets and private events
Banquet bookings generally require a deposit of 30% of the total booking amount. If the customer cancels, the deposit is generally non-refundable under the signed event agreement, to the extent permitted by applicable law. This is not a blanket forfeiture of all payments. The agreement and applicable law determine any amount that may be retained and any refund due.

3. Cancellations and rescheduling
Send cancellation or rescheduling requests to deltaprivatekitchen@gmail.com with your booking name, event date, and request. You may also call +1 (909) 701-7550; please obtain written confirmation of any change. Rescheduling is subject to availability and written agreement, including whether a deposit can transfer and whether pricing changes. A requested new date is not reserved until confirmed.

4. Other advance payments and service issues
Refund eligibility for payments beyond the deposit, guest-count reductions, no-shows, or services already provided depends on the signed agreement, the circumstances, and applicable law. If we cannot provide a confirmed service, or you believe a payment is incorrect, contact us promptly so we can review the booking and any refund or other remedy due.

5. Refund requests and processing
Please provide your booking reference, payment date and amount, and reason for the request; do not email full card numbers. We will review the request against your agreement and applicable law and confirm the outcome, amount, refund method, and expected processing time. Bank or payment-provider posting times may vary.

6. Contract terms and contact
Specific cancellation, rescheduling, deposit, and refund conditions are governed by the agreement signed by both parties, subject to applicable law. For questions, contact Delta Private Kitchen at deltaprivatekitchen@gmail.com or +1 (909) 701-7550.

Effective Date: October 12, 2026

Delta Private Kitchen is an on-site restaurant, private dining, and banquet food and beverage operation located within Delta Hotels by Marriott Ontario Airport. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.deltaprivatekitchen.com, make a reservation, submit an event inquiry, create a member account, or otherwise communicate with us.

1. Information We Collect

We may collect the following categories of information:

• Contact information, including your name, telephone number, email address, and mailing or billing address.
• Reservation and dining information, including reservation date and time, party size, dining preferences, special requests, event details, and order history.
• Account information provided when you create or use a member account.
• Transaction information related to banquet deposits, payments, and related records. This website does not collect online payments. Payment information, where required, is handled separately through the agreed payment arrangements.
• Communications submitted through website forms, email, telephone, chat, or social media.
• Technical and usage information, including IP address, browser type, device information, referring pages, pages visited, and interactions with our website.
• Cookie and analytics information used to operate, secure, analyze, and improve the website and our advertising.

2. How We Use Information

We may use personal information to:

• Handle reservations, event inquiries, and related payment records.
• Communicate with you about your order, reservation, event, or request.
• Provide customer service and respond to questions.
• Manage member accounts and customer preferences.
• Operate, maintain, secure, and improve our website and services.
• Measure website traffic and advertising performance.
• Send marketing communications when permitted by law and subject to your communication preferences.
• Prevent fraud, misuse, security incidents, or other prohibited activity.
• Comply with legal, regulatory, accounting, and operational requirements.

3. Cookies and Tracking Technologies

Our website may use essential cookies that are required for website functionality, security, member login and reservations. We may also use analytics, functionality, and advertising cookies to understand website usage and measure the effectiveness of advertising.

Depending on your location and applicable law, you may be able to accept, reject, or manage non-essential cookies through the cookie settings displayed on our website.

4. How We Share Information

We may share information only as reasonably necessary with:

• Wix.com and its affiliated service providers, which host and support our website, reservation, and member features.
• Payment processors used to complete authorized transactions.
• Reservation, email, analytics, advertising, and customer service providers.
• Hotel personnel and authorized service providers involved in fulfilling dining, banquet, private event, or accommodation requests.
• Government authorities or other parties when required by law or reasonably necessary to protect legal rights, safety, and security.
• A successor organization in connection with a merger, sale, restructuring, or transfer of the relevant business operation.

We do not sell personal information for money. Certain analytics or advertising activities may be considered “sharing” under some privacy laws. Where required, visitors may opt out through the privacy and cookie controls provided on the website.

5. Third-Party Websites

Our website may contain links to external websites, including Marriott booking pages, social media platforms, map services, payment processors, or other third-party services. Their collection and use of information are governed by their own privacy policies. We encourage you to review those policies before submitting information.

6. Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have the right to opt out of certain marketing communications, targeted advertising, or the sale or sharing of personal information.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message. Transactional communications concerning existing reservations, orders, or events may still be sent when necessary.

8. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including rights to know, correct, or delete certain personal information and to opt out of the sale or sharing of personal information.

We will not discriminate against a consumer for exercising an applicable privacy right. Requests may be submitted using the contact information below.

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective when the updated policy is posted on this page. The effective date shown above indicates when this policy was most recently updated.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:

Delta Private Kitchen
Inside Delta Hotels by Marriott Ontario Airport
2200 E Holt Blvd
Ontario, CA 91761
Email: info@deltaprivatekitchen.com
Phone: +1 (909) 701-7550